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BMC Remedy review
Américo Silva
System Administrator at Porto Editora
Digital platform provides stable and valuable support for technical staff
The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.
BMC Remedy review
ArbenKlaiqi
Business analyst at a financial services firm with 10,001+ employees
Impact modeling boosts service mapping efficiency with great technical support
The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This...
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