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Aisera Assistant review
Victor G Freeman Jr
Chief Information Officer at a media company with 1-10 employees
Automated password workflows have cut help desk calls and improve user...
The best features Aisera's AI Copilot offers include automated responses for users and a binary option where expected responses versus anything else can be handled. It has a standard response for anything that is not fitting into the specific question asked by the chatbot. The ability to give standard responses and handle expected versus...
Aisera Assistant review
Vinitha Kundawad
Network Implementation Engineer at Cisco
Automation of IT support has reduced repetitive tasks and now improves service...
I believe that Aisera's AI Copilot could be improved with a more simplified initial implementation. There should be more out-of-the-box workflows as we have within other AI Copilots, and there should also be improved troubleshooting dashboards and better visibility for us to make AI decision-making. Additionally, while the support quality...
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