User Reviews of Elastic Observability & ServiceNow IT Operations Management
Updated April 2025
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Elastic Observability review
Adelina Craciun
Product Owner at Swisscom
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
ServiceNow IT Operations Management review
ArbenKlaiqi
Business analyst at a financial services firm with 10,001+ employees
Supports proactive IT issue resolution and enhances infrastructure visibility
ITOM Visibility assists in service mapping and determining the impact of different applications. ITOM Discovery scans the infrastructure and updates the CMDB ( /categories/configuration-management-databases ). ITOM Health is an event management tool that predicts outages. Certificate Inventory manages certificate expiration. ServiceNow IT...
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