User Reviews of Blue Prism & NICE Robotic Automation
Updated April 2025
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Blue Prism review
Mohamed Salah Baccouche
Robotic Process Automation Consultant at Ernst & Young
Way more efficient for debugging than other tools but the UI is complicated
The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is...
NICE Robotic Automation review
Marc Lee-Smith
Group RPA & AI Platform Manager at Thomas Cook
Automating customer-facing processes has saved us considerable money and increased...
The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more...
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