User Reviews of BMC Helix Discovery & ServiceNow Discovery
Updated April 2025
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BMC Helix Discovery review
Rafael Pinto Ferreira
IT Director at a tech services company with 1-10 employees
Offers features for modern IT environments like artificial intelligence, machine...
An area that can be improved is the IoT. I have a customer here in Brazil interested in using it to discover assets that are not technology assets, like in a factory where you have machines that you need to monitor. All these machines already have software that monitors them, but they don't have the artificial intelligence and machine...
ServiceNow Discovery review
Kaustubh Partha
Technical Support Analyst at CLSA
Scans servers and network devices through SNMP and reduces manual maintenance for...
I like how ServiceNow Discovery scans servers and network devices through SNMP. Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance. There are three to four fields that are customized. Otherwise, 90% of the data is auto-filled....
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