User Reviews of IBM Spectrum Virtualize & VMware vSAN

I have noticed that the technical support for software issues, such as with Spectrum Protect, needs improvement. The case logging process is efficient, but resolving software problems takes too much time. This delay can hinder customers and strain vendor relationships. For hardware issues, IBM handles them efficiently, but software-related...

While VMware vSAN is quite comprehensive, if we are running multiple infrastructures, applications, databases, and other elements, having a diagnostic tool to identify the actual problem area, whether application-side or infrastructure-side, would be beneficial. A proper monitoring tool that encompasses both applications and infrastructure...