User Reviews of Opsgenie & PagerDuty Operations Cloud
Updated April 2025
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Opsgenie review
Syed Mohammad Arshad
Vice President - Operations and Client Services at a financial services firm with 11-50 employees
The price is competitive and it's easy to use and configure
We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version. Opsgenie fits on top of the base application,...
PagerDuty Operations Cloud review
JeremyEmmett
Sr Director - Global Support APJ at HashiCorp
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a...
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