User Reviews of Flexera One & ServiceNow

Updated April 2025

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Flexera One review

Donna Boyd
Donna Boyd
Senior Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
Reporting capabilities improve compliance and flexibility exceeds expectations
The mainframe need improvement. Flexera One does not have an agent for it, so it can't report on mainframe usage. Several people have suggested it as an improvement. One feature I would like to see in the tool is the ability to handle everything in one place. If not, it is what it is.
ServiceNow review

Somnath Kand
Somnath Kand
Team Lead at a tech vendor with 10,001+ employees
Custom integration and reporting lead to efficient ticket management
There is a need for bug or error tracking in ServiceNow. Although there are child incidents or tickets, tracking primary issues or bugs within enhancements is not present. The reporting features in the new portal could be more user-friendly. While it provides options to minimize chart and image sizes, actual implementation doesn't always...

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