User Reviews of BMC TrueSight Operations Management & Elastic Observability
Updated April 2025
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BMC TrueSight Operations Management review
Srri G
Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees
The product is reasonably priced, but the solution is a little obsolete because it...
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point...
Elastic Observability review
Adelina Craciun
Product Owner at Swisscom
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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