User Reviews of BMC TrueSight Operations Management & Splunk ITSI (IT Service Intelligence)

Updated April 2025

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BMC TrueSight Operations Management review

Srri G
Srri G
Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees
The product is reasonably priced, but the solution is a little obsolete because it...
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point...
Splunk ITSI (IT Service Intelligence) review

Sunil K R
Sunil K R
Senior Software Engineer at Wipro Limited
Helps improve our incident response time, and our mean time to resolve, but...
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured...

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