IT Alerting and Incident Management Users Have Shared Their Experience With Us

Updated April 2026

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PagerDuty Operations Cloud review

Nambi Srinivasan
Nambi Srinivasan
Senior SRE at IBM
Automated incident workflows have transformed on-call operations and improved...
Since I host our internal services, I want more customization relating to our specific use case. The needed improvements include the configuration process, as new team members face a steep learning curve to understand the platform. With many new members, they need training to set up runbook workflows, event orchestration, and manage complex...
Splunk Cloud Platform review

reviewer2805510
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach...
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows,...

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