Client Desktop Management Users Have Shared Their Experience With Us

Updated July 2025

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ManageEngine Endpoint Central review

Edgar Serrano
Edgar Serrano
Director of Information Technology at ST ANNES MATERNITY HOME
Good patch management and remote control but needs better support
Tech support is mediocre at best. You sometimes get someone who knows what they are doing, but most times they trying to find their way around their own system. It really seems like support is just an afterthought. When the support issue gets escalated, it seems like there is no communication between the first-tier support tech and the...
Quest KACE Systems Management Appliance (SMA) review

Scott Tweed
Scott Tweed
Windows Engineer at a tech services company with 5,001-10,000 employees
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things...

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