We performed a comparison between Symantec Siteminder and Tools4ever HelloID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is reliable."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"You can quickly deploy the entire product with a basic config within couple of hours."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"We almost never have outages nor see slowdowns."
"The solution is easy to use for our managers."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"We are finding some compatibility issues. We're still working with CA on them."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"To add more value to this solution it needs to be more user-friendly."
"I would like to have the built-in provisioning module improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
Earn 20 points
Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews while Tools4ever HelloID is ranked 24th in Single Sign-On (SSO). Symantec Siteminder is rated 8.0, while Tools4ever HelloID is rated 9.8. The top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". Symantec Siteminder is most compared with Ping Identity Platform, ForgeRock, Okta Workforce Identity, Auth0 and Microsoft Entra ID, whereas Tools4ever HelloID is most compared with Microsoft Entra ID, Imprivata OneSign, Okta Workforce Identity and Microsoft Entra External ID. See our Symantec Siteminder vs. Tools4ever HelloID report.
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