We performed a comparison between Sophos XG and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E."
"The security on offer is very good."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"LinkGreat firewall capabilities"
"Their interface is very easy to use, it is without bugs."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"I like how we can achieve total integration."
"I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel."
"The solution is a next generation firewall and we have gotten good customer feedback."
"A valuable feature involves the solution's manageability."
"This solution is very user-friendly and even a non-professional can configure the policies."
"I've tried out Sophos XG a little. It has a good interface that's very user-friendly, but I haven't used all of its functions because I'm only configuring and running the system."
"Easy to deploy and user friendly."
"Great interface and in-built help is very intuitive."
"I have found configuring the ports to be easier in Sophos XG compared to the other devices."
"It is a stable solution."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Includes advanced tech protection."
"Once you have Zscaler running you have access to configure it however you want."
"Most of the features that Zscaler has to offer, we will deploy."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The solution offers good sandboxing."
"The solution is scalable."
"Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."
"In the future, I would like to see improvements made to cloud-based management."
"The reports are very basic."
"Application management can be improved."
"They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"The integration with third-party tools may be something that they should work on."
"The UI could be improved."
"In the product, the area revolving around SD-WAN has certain shortcomings where improvements are required."
"The SD-WAN capability is not as good as it is in FortiGate, and is something that should be improved."
"Their support is fairly good, and they come back to me. I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand, but it is generally not an issue."
"Recently, I've had a problem with updating things."
"Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing."
"I would prefer if Sophos XG were cheaper. A lower price would benefit me as a system provider for the end customer. The cost of the license and renewal for all the software and devices is somewhat high."
"Their technical support needs improvement. I've been on hold with them for hours waiting for their support."
"There's an IP address delivery for our VPN client and a limited range of IP addresses. So this is a problem in the latest firmware release, but rather than using homework scenarios, we need a lot of VPN clients."
"Pricing is a challenge."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Certain criteria need to be met if you want to scale this solution."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"The product could improve its integration with some legacy systems."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Sophos XG is rated 8.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, OPNsense and Cisco Multicloud Defense. See our Sophos XG vs. Zscaler Cloud Firewall report.
See our list of best Firewalls vendors.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.