We performed a comparison between SolarWinds Server and Application Monitor and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Prometheus is the preferred choice over SolarWinds Server and Application Monitor due to its flexibility, integration capabilities, and affordability as an open-source solution. While SolarWinds has valuable monitoring capabilities, there is room for improvement in stability, ease of use, and pricing. Prometheus is highly valued for its fast data storage system, scraping mechanism, and ability to collect and compare logs from different resources.
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The dashboard is very valuable."
"The product’s scalability is valuable."
"I like its lightweight configuration functions."
"The most valuable feature is that we can receive information in different formats."
"The scalability of Prometheus is very good."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"The most valuable feature is the Access Rights Manager."
"The more valuable feature of this solution is the Exchange feature."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"Identifying the problem statement is easy."
"SSL Certificate Monitoring and Expiry Alerting"
"Its documentation could be clearer to understand."
"Its stability could be even better."
"The alert functionality is kind of lackluster."
"The DSL could be improved."
"The scalability must be improved."
"The product must improve its documentation."
"Prometheus requires improvement on the query side."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"SAM's software-defined network monitoring capability is also low and could be improved."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"The setup was complex. We had local support to assist us."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Prometheus is rated 8.4, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Nagios XI and ServiceNow Discovery. See our Prometheus vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
