Prisma Cloud is praised for its competitive pricing, comprehensive security capabilities, and effective customer service. Wiz is lauded for its ROI, intuitive interface, robust security features, and excellent customer support. Both products have varying deployment times and offer value for their respective costs.
The summary above is based on 133 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Wiz users. To access the review's full transcripts, download our report.
"It has a feature for customized security policy. I implement it in banking, health insurance, and other sectors, and every organization has its own customized policies and procedures. In Prisma Cloud, you can customize policies, and based on that, you can do monitoring."
"The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do things the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have done things by mistake. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud."
"It provides good visibility and control regardless of the complexity."
"I like Prisma's ability to integrate with other tools. We can integrate it with Jira so that when Prisma triggers an alert, it opens a ticket in Jira. That was a big selling point for the product. There's a feature called the guest custom template that allows you to trigger alerts in Jira based on the template. That can also be added as a feature on Jira."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"The solution's dashboard looks very user-friendly."
"The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments."
"The solution is very user-friendly."
"The security baseline and vulnerability assessments is the valuable feature."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"The CSPM module has been the most effective. It was easy to deploy and covered all our accounts through APIs, requiring no agents. Wiz provides instant visibility into high-level risks that we need to address."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"The vulnerability management modules and the discovery and inventory are the most valuable features. Before using Wiz, it was a very manual process for both. After implementing it, we're able to get all of the analytics into a single platform that gives us visibility across all the systems in our cloud. We're able to correspond and understand what the vulnerability landscape looks like a lot faster."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"The solution does not currently support servers for GCP."
"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly. But, if someone is coming from another platform such as Fortinet, or maybe he's from the system side, that is where we need some help. We need to find out if there is an online track or training that they can go to."
"Prisma Cloud lags behind in terms of security automation capabilities."
"The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
"They can improve the integrations into the SDLC lifecycle."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"The solution's container security could be improved."
"The only thing that needs to be improved is the number of scans per day."
"The remediation workflow within the Wiz could be improved."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud-Native Application Protection Platforms (CNAPP) with 82 reviews while Wiz is ranked 2nd in Cloud-Native Application Protection Platforms (CNAPP) with 11 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Wiz is rated 9.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Wiz writes "Multiple features help us prioritize remediation, and agentless implementation reduces overhead". Prisma Cloud by Palo Alto Networks is most compared with Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub, CrowdStrike Falcon Cloud Security and AWS GuardDuty, whereas Wiz is most compared with Orca Security, Microsoft Defender for Cloud, AWS Security Hub, Lacework and Aqua Cloud Security Platform. See our Prisma Cloud by Palo Alto Networks vs. Wiz report.
See our list of best Cloud-Native Application Protection Platforms (CNAPP) vendors, best Container Security vendors, and best Cloud Workload Protection Platforms (CWPP) vendors.
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