We performed a comparison between OneTrust GRC and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"The product helps us streamline audit and incident management processes."
"OneTrust GRC is stable."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"As a solution for IT risks, it is a very good product."
"It does help in the automation of our privacy impact assessments."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The solution has helped our organization manage our internal and external activities."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"Enables development of any application, automation of any workflow including the GRC work processes."
"The solution has improved my organization by having everything combined to a single platform."
"The product is not that easy to set up."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"Slow turnaround time from support team."
"In a future release, there should be an option to upload the main data."
"Solution could use more inbuilt applications."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The ticket handling process could be improved."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
OneTrust GRC is ranked 5th in GRC with 9 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. OneTrust GRC is rated 8.0, while RSA Archer is rated 8.0. The top reviewer of OneTrust GRC writes "Effective privacy management, but the technical support could improve, and it is difficult to implement". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". OneTrust GRC is most compared with ProcessUnity, AuditBoard, Workiva Wdesk, LogicGate and Bitsight Third-Party Risk Management, whereas RSA Archer is most compared with IBM OpenPages, MetricStream, Microsoft Purview Communication Compliance, Workiva Wdesk and Snow Governance & Risk. See our OneTrust GRC vs. RSA Archer report.
See our list of best GRC vendors and best IT Vendor Risk Management vendors.
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