Nutanix Prism vs ServiceNow IT Operations Management comparison

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1,012 views|703 comparisons
98% willing to recommend
ServiceNow Logo
1,433 views|1,086 comparisons
93% willing to recommend
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Executive Summary

We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools.
To learn more, read our detailed Virtualization Management Tools Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The auto-update option is a valuable feature for us.""Nutanix Prism is very simple to use compared to other products. I have tried a number of tools, including VMware ESXi. Nutanix Prism is much simpler to use and we feel data transfers in it are very fast.""I don't know how to explain how much time and effort switching to Nutanix HCI has saved us. It's 80 percent more time-efficient and convenient than having to use multiple interfaces to deal with storage and compute in our hypervisor.""We were impressed with Nutanix, overall. Some of the other main drivers for our switch to it were the simplicity of setting up our Nutanix clusters, ease of management, and that their support is very respected. There is an overall ease of use, compared to VMware. I'm sold on their product.""The biggest plus that I want to commend them for is definitely their one-click update/upgrade feature. I use Prism for that and it's so amazing. That, by itself, is a selling point.""In the six years we have been using Nutanix Prism, we have never had a problem with stability.""Nutanix Prism is popular in the Indian market, particularly in enterprises where they need a DR type of environment, and where they look for less than finite RPO and RTO. If you have this environment on-premises, and if you can just rent out some portion to any of the service providers, then you can easily set up a DR environment to give you a finite list versus RPO and RTO.""Nutanix Insights... does analytics on resource usage for all virtual machines to determine if they are using the allocated resources efficiently or if they are wasting them. It gives us insights into which virtual machines are using the resources over the past months or weeks or days, and which ones are not using them. That way, we can rearrange resource usage for the virtual machines."

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"I like the solution mostly for CMDB discovery.""The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly.""The scalability of ServiceNow is good.""The solution is very capable and user friendly.""ServiceNow IT Operations Management is a stable product.""It is a product that is familiar for a lot of users.""You can improve integrations of the operation with the solution.""I like the tool's discovery feature."

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Cons
"It would be ideal if there was more of a community around the solution so that it would be easier to learn things about the solution from other users.""The solution should offer the ability to change network settings without removing the network card from the virtual machine.""There can be some constraints on how it scales, making granular scaling difficult with the product.""Some of the products are not interoperable for multi-cloud or multi-site tasks.""We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems.""Nutanix Prism needs more flexibility commercially and more flexibility with their licensing. Currently they're very fixed on their licensing model, for example, it's based on terabyte calculation.""I would like to have some cluster management tools included.""The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release."

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"The solution’s licensing cost could be improved.""The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster.""The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually.""The security policies could be increased.""Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes.""Lacks the ability to do its own monitoring.""The solution's licensing model is a bit complicated. It should be simple and easy for people to understand.""When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."

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Pricing and Cost Advice
  • "A lot of my customers complain about the price of renewals, so I think that this can be improved."
  • "Compared to VMware, the price of this solution is great."
  • "Nutanix Prism is priced better than some of the competing solutions."
  • "This product is cheaper than using VMware."
  • "The license we bought for Nutanix Prism is perpetual, so once you have it, you can keep on using it. It's a three-year license that's paid one time. The license we have covers the three-node cluster."
  • "The license for Prism is costlier than other VMs."
  • "We have spent a lot of money on the Nutanix solution with Prism. Yet, for this amount of money we could be buying high-end storage with a lot of IOPS and bandwidth, even more than with Nutanix."
  • "Nutanix have bundles for pricing. On a single bundle, we get everything including vSAN or VMware and there are no additional costs. It is just a single license that is needed."
  • More Nutanix Prism Pricing and Cost Advice →

  • "The pricing is high and may be excluding the small to medium-sized enterprise businesses."
  • "It has different subscription models."
  • "There are additional costs, you have to pay more for everything."
  • "The price of ServiceNow IT Operations Management is expensive."
  • "It is expensive. It is around 10 Euros per server per month."
  • "This solution offers good value but comes at a very high premium. Pricing could be reduced by 10 to 20%."
  • "The solution offers yearly licenses and a subscription model for add-on features."
  • "My customers pay for the ServiceNow IT Operations Management license annually. I'd rate the pricing based on value. ServiceNow IT Operations Management is a premium product as it has better features than competitors."
  • More ServiceNow IT Operations Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Nutanix Prism offers web scaling, which facilitates easy scaling.
    Top Answer:It is an expensive software. One of the challenges I have seen is that the subscription-based licensing model comes across as a recurring cost, which makes it an area of concern for our company's… more »
    Top Answer:The solution is fairly expensive, especially in comparison to three-tier solutions. There can be some constraints on how it scales, making granular scaling difficult with the product. While… more »
    Top Answer:From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database.
    Top Answer:It is moderately expensive. The pricing itself and the licensing options are depending on the model and the customization. The standard version offers numerous ready-to-use automation options and is… more »
    Top Answer:The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database.
    Ranking
    Views
    1,012
    Comparisons
    703
    Reviews
    33
    Average Words per Review
    976
    Rating
    8.9
    2nd
    out of 20 in Event Monitoring
    Views
    1,433
    Comparisons
    1,086
    Reviews
    27
    Average Words per Review
    450
    Rating
    8.4
    Comparisons
    Also Known As
    ServiceNow ITOM
    Learn More
    Overview

    Nutanix makes infrastructure invisible, elevating IT to focus on the applications and services that power their business. The Nutanix enterprise cloud platform leverages web-scale engineering and consumer-grade design to natively converge compute, virtualization and storage into a resilient, software-defined solution with rich machine intelligence. The result is predictable performance, cloud-like infrastructure consumption, robust security, and seamless application mobility for a broad range of enterprise applications.

    ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.

    ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.

    ServiceNow IT Operations Management Features

    • Help Desk: ServiceNow ITOM help desk enables IT and operations administrators to better communicate issues concerning managing data latencies, controlling the monitoring of user profiles, executing disaster recovery plans, and any other problematic incidents.

    • Device and server management: ServiceNow ITOM will ensure IT operations teams can better handle general maintenance, upgrading, and patching for server-related concerns. The solution will also help to maintain the health of organization devices such as laptops, phones, tablets, mobile devices, and desktops.

    • Infrastructure maintenance: ServiceNow ITOM helps organizations set up remote access networks, maintain network security, regulate communication with external servers and firewalls, and also monitor and manage internal telephone systems.

    ServiceNow IT Operations Management Benefits

    • Improve DevOps: ServiceNow ITOM improves the ability to inspect microservices, which enables DevOps and SRE teams to improve incident response.
    • Improve data control: The solution will help to manage the entire digital lifecycle, and will also enhance the organization's configuration management database (CMDB) to enable a more robust data foundation.
    • Problem-solve: ITOM is able to proactively identify anomalies before they become issues/problems with tremendous accuracy. ITOM helps organizations minimize outages and reduce the negative impact to end users so that they do not experience any downtime or service degradations. ITOM will also use artificial intelligence for IT Operations (AIOps) along with machine learning (ML) to reduce the possibility of false positives, saving time and increasing productivity.
    • Automate workflows: ITOM offers a pre-designed workbook and no-code/low-code workflows to reduce redundant tasks and improve recovery times. ITOM provides intuitive workable processes to be shared easily with all teams throughout the organization.

    ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.

    Reviews from Real Users

    “With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant

    “It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree

    Sample Customers
    JetBlue, International Speedway Corporation, SAIC Volkswagen
    servicenow, TransAlta, NATS, Symantec
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Insurance Company8%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm8%
    Manufacturing Company7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm23%
    Consumer Goods Company8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company11%
    Energy/Utilities Company8%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    REVIEWERS
    Small Business26%
    Midsize Enterprise12%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    Virtualization Management Tools
    May 2024
    Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and CloudPhysics, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.

    We monitor all Virtualization Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.