We performed a comparison between Moogsoft and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"I like the prediction features."
"The Event Management feature is quite valuable."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft is easily deployable and ready to use."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"The most valuable feature is the support for monitoring Cisco switches."
"The most valuable feature is the alert and alarm monitoring."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"It's a flexible solution."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"There are lots of great features and functionality within the solution."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"They should consider including Chatbot."
"It is taking a long time to set it up and could do more to roll out quickly."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Zabbix can use better documentation and support for troubleshooting."
"The server monitoring could be better."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"The System Center Operations Manager can be improved."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
"The documentation could be improved."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 101 reviews. Moogsoft is rated 7.6, while Zabbix is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and PagerDuty Operations Cloud, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Moogsoft vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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