We performed a comparison between Moogsoft and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft's most valuable features are event management, correlation, and observability."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"The Event Management feature is quite valuable."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"The reporting module is easy to configure."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"Network Discovery is a feature that our customers like a lot."
"PRTG is relatively intuitive and fairly straightforward. It has net flow monitoring and that works all right. I would describe it as a decent middle-of-the-road solution."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"The feature I like is that it can easily do a lot of mapping."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They should consider including Chatbot."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The documentation and flexibility for generic integration could be improved."
"Can be slow in the way it polls the different engines."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"In the next release, PRTG Network Monitor should add a backup solution."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. Moogsoft is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and BMC TrueSight Operations Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our Moogsoft vs. PRTG Network Monitor report.
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