We performed a comparison between ManageEngine Endpoint Central and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The Asset Management and Auto Pilot are valuable features."
"The stability of Microsoft Intune is good."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"It is very easy to use. It has a very easy interface."
"Intune enables us to manage our devices from anywhere."
"Has good functionality and is user-friendly."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"The solution is time-saving and resource-saving."
"The product works perfectly for patch management and software deployments."
"The patch manager is good, and it's easy to use."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"All of Desktop Central's features are valuable, especially its simplicity."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution provides us with data protection."
"The initial setup process is straightforward and fast."
"They always add more features to this product."
"The solution is quite user-friendly."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Intune does not provide real-time visibility."
"Intune has limited integration with non-Microsoft solutions."
"Reporting needs improvement."
"There are a couple of issues with stability."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The Deployment scheduler needs updating to support various methods for deployment."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"The support could be faster."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The product's remote access manager needs improvement."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"There is a slight delay in customer support, which is something that can be improved."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"For Sophos Mobile, it is difficult to get good support."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"It could be more secure."
"We would like to see graphics showing the use of each device."
"The setup should be made easier."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
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ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 59 reviews while Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews. ManageEngine Endpoint Central is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and Google Cloud Identity, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, Lookout, SOTI MobiControl and IBM MaaS360. See our ManageEngine Endpoint Central vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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