We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs."
"There are a few features that I like about Kong when it comes to authentication and authorization. Specifically, being able to use Kong for role-based access control (RBAC), and then further being able to integrate the RBAC mechanism with our enterprise directory, was very useful."
"The solution provides good performance."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"The tool's scalability is good...The solution's technical support is good."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"We're pretty much using all of the monetizations features out of the API manager so we can put up a portal and have a dev portal and then a prod portal and do rate limiting."
"The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
"The stability and performance are good. It is easy to install, and it scales well too."
"It seems quite good so far. It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow."
"The tool helps to manage APIs."
"What I like most about Microsoft Azure API Management is that it's flexible and user-friendly. The solution also has rich documentation and guides available, so users can configure and use it."
"We're very satisfied with Azure API Management. We've had no issues with bugs, everything runs smoothly, and the connection between the cloud and the on-premise infrastructure was good."
"I like API Management's ability to do hybrid cloud stuff."
"Because it is open-source, it should be less expensive than others."
"The tool needs improvement in UX."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."
"The OS upgrades are not as frequent as they should be and they are bulky."
"Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well."
"The product's price is an area of concern where improvements are required."
"Kong Enterprise can improve the customization to be able to do the integration properly."
"I would like to see better scalability and better performance."
"The developer portal can be improved."
"Technical support could be more flexible and try to meet the client's needs a bit more effectively."
"In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."
"I'd like to have better flexibility and more capabilities."
"I could that the UI could be improved."
"Multi-tenant functionalities is missing from the system, especially when it comes to the developer code of features."
"The user interface needs improvement."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 18 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.