We performed a comparison between KeyCloud Backup and Recovery and MSP360 Backup based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The most important features is that it provides consistent cloud-based backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The initial setup is very easy. It's not overly complex."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"General ease of use and performance of the Windows version is the most valuable feature."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
Earn 20 points
KeyCloud Backup and Recovery is ranked 66th in Cloud Backup while MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews. KeyCloud Backup and Recovery is rated 10.0, while MSP360 Backup is rated 8.0. The top reviewer of KeyCloud Backup and Recovery writes "Simply provides single-vendor, consistent cloud-based backup". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". KeyCloud Backup and Recovery is most compared with , whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup.
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