We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"It is a very scalable solution."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"Ransomware protection is the most valuable feature of this solution."
"It is stable and has a good price. I find it very good."
"Intercept X helps with internal alerts, application access, and triggering support teams."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"This is really good because it's applicable to zero-day threats."
"We have found the pricing to be reasonable."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Symantec End-User Endpoint Security is scalable."
"It's good at detecting signature-based stuff and stopping that."
"Symantec End-user Endpoint Security is a very powerful solution."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"Some of the features that were important were a built-in firewall and device control."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The dashboard isn't easy to access and manage."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"The EDR could be improved, and perhaps the User Interface."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"The solution is expensive, and it could be made cheaper."
"Better protection in the endpoint, server, and mobile is needed."
"The product’s DDoS and AI features must be improved."
"The solution could be more secure and scalable."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"Need to improved orchestration for broken clients fixes."
"The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."
"Multi-domain policy options for exceptions and global blocks."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Wazuh, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Symantec Endpoint Security report.
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Having used both I'd go with something other than either of these two solutions.
Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines.
If these are your only two choices, then go with Sophos as it's a MUCH better product.
If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.
@Udhayakumar Murugan,
First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you.
And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint.
My advice to you: FortiGate firewall and Kaspersky endpoint.