We performed a comparison between Instana Infrastructure Monitoring and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The product's initial setup is easy."
"The product is easy to deploy."
"Their Event Management is very good."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"It helps streamline management and processes."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"It is flexible. You can tune it, more or less, as you want."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"Provides everything in one solution."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"The setup and deployment could be simplified, and the pricing could improve."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"It should have better integrations with other solutions."
"The initial setup phase was hard and could be made easier."
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Instana Infrastructure Monitoring is ranked 44th in IT Infrastructure Monitoring with 2 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. Instana Infrastructure Monitoring is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Instana Infrastructure Monitoring writes "Has the capability to automatically integrate with a large number of products". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Instana Infrastructure Monitoring is most compared with IBM SevOne Network Performance Management (NPM), Zabbix, Amazon CloudWatch, Checkmk and Nagios XI, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.