We performed a comparison between Icinga and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"An affordable solution for small organizations to do basic network monitoring."
"Macros and the ability to connect it to Google Maps are valuable features."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The apply rules feature saves a lot of time."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"It is scalable."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"The most valuable features of the solution are its graphical interface and reports."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"You can monitor performance counters effortlessly."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The tool currently fails to provide notifications to users."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"The user interface should be improved."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"We have found some problems with Nagios, and support isn't very responsive."
"The installation and configuration are very complex."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The solution's network discovery and node addition processes need more work."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"The solution's customer service is not very good because the support takes too long."
"The root cause analysis and installation faults are not clear."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The scalability can be better."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
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Icinga is ranked 22nd in Network Monitoring Software with 17 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. Icinga is rated 7.6, while SolarWinds NPM is rated 8.2. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Meraki Dashboard, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Icinga vs. SolarWinds NPM report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.