We performed a comparison between Fortra's GoAnywhere MFT and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the Advanced Workflows."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"The security and vendor management features are helpful in terms of providing access to data."
"GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
"I like the organization of resources, specifically listing out all of our FTPs and having a name and description to easily organize them. I also like the scheduler. The organization and the scheduling, being able to create the folders and the jobs, have been really helpful."
"It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem."
"If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"We haven't had any issues with scaling."
"It's a very robust solution and it's very configurable. Before this product we would use an ESB-type of solution which required us to write code and go through a process. We can configure the SEEBURGER solution much more easily, instead of writing code... It can handle large files very well."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"One of the things that I wish is to not necessarily have to set up a username and password for people with whom we don't frequently share files. For instance, if I want to share files with a patient who is not somebody with whom we share files all the time, I would like them to somehow verify who they are and be able to push the file to them. I shouldn’t have to set them up as a user with a password. It should be almost like Dropbox."
"The support could be enhanced a little bit... If the first echelon of support could say, 'Okay, you are trying to create a variable,' and could tell you what you have to do, that would be good."
"The product could be improved by being modular. There are more features in the core product than any client needs."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"There's one persnickety issue about NAS permissions. That is a problem we have run into with GoAnywhere. I would like to see more focus on compatibility with/enforcement of user roles and access permissions across NAS, among other things. We have filed a couple of tickets on that in the past."
"I want to be able to use GoAnywhere to create customizable reports that I can share with the MSP containing any information related to file transfers."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"We are a little concerned because the maximum number of open connections allowed is 200, and we are pretty much maxed out... if they expanded the number of open connections allowed, we would be better off."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"The solution's documentation is not up to the mark and needs to be improved."
"I would like there to be a feature that could handle the limited server."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."
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Fortra's GoAnywhere MFT is ranked 7th in Managed File Transfer (MFT) with 27 reviews while SEEBURGER Business Integration Suite is ranked 14th in Managed File Transfer (MFT) with 37 reviews. Fortra's GoAnywhere MFT is rated 9.2, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of Fortra's GoAnywhere MFT writes "Key to our workflow and our workload automation strategy, helping us trade and consume files". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". Fortra's GoAnywhere MFT is most compared with MOVEit, JSCAPE by Redwood, IBM Sterling File Gateway, Sterling Commerce Connect:Direct and Fortra's Globalscape WAFS, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and MessageWay. See our Fortra's GoAnywhere MFT vs. SEEBURGER Business Integration Suite report.
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