We performed a comparison between Fortra's Automate and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"It gives us a central place to schedule tasks and run them distributed."
"The product saves time and resources."
"The drag and drop functionality is quite good."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The pricing of the solution is quite good."
"Provides valuable tools working in integration with RPA tools."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The documentation is not that great."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The product needs more AI capabilities."
"The process discovery could be a bit better."
"The solution could use some AI integrated features."
"The interface could be better from a usability standpoint."
"Exception handling needs to be improved."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Fortra's Automate is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Automation Anywhere (AA) and Red Hat Ansible Automation Platform, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility. See our Fortra's Automate vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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