We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The solution is very easy to understand. It's not overly complex."
"The solution is very user friendly. The user interface in particular is quite nice."
"The most valuable feature is the ease of configuration."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"Advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless and simple integration into a large network."
"The technical support in our region is excellent."
"We are very happy with the general bandwidth agility we have seen from one website to another website."
"Initial setup is easy to configure."
"The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall."
"Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
"Particularly good in the DPI where we can inspect inbound and outbound traffic."
"While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
"In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable."
"It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
"Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints."
"The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately."
"The support system could be improved."
"The reports are very basic."
"Bandwidth usage in reporting could be improved for Fortinet FortiGate."
"The process of configuring firewall rules appears excessively complex."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"Technical support is good but the response time could be faster."
"The renewal price and the availability could be improved."
"A lack of integration between our data centers."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput."
"They need to increase the number of ports in the firewall."
"The web interface needs to be improved, making it more user-friendly."
"The support for YouTube or the Internet is not enough."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
"I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."
"An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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