We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Easy to customize and adaptable to any environment."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The product is easy to set up."
"Okta Workforce Identity is easy to use and has a lot of components."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The solution can scale very well."
"The solution's deployment should be made easier."
"The identity management model needs a bit of improvement."
"The solution's documentation is not very good, and they do not give more details."
"The product's support services in the French language are not free."
"We would like this solution to be developed for use with mobile applications."
"The solution could improve by adding more advertising and marketing."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"They should improve the solution by include reporting."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"The guest user access could be improved."
"We had some implementation issues."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"The integration with third-party tools needs to be improved."
ForgeRock is ranked 5th in Access Management with 27 reviews while Okta Workforce Identity is ranked 4th in Access Management with 59 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and NetIQ Identity Manager, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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