We compared Dell Avamar and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Veritas NetBackup is praised for its versatility and integration with third-party applications. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues in specific regions.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"Dell Avamar has helped our organization by allowing us to do backups."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"I like Dell EMC Avamar's compression of data."
"The performance of Dell EMC Avamar is good."
"The data reduction feature and the ease of enabling a server in a DR location are the most valuable."
"All the features in the system are highly valuable."
"The solution scales well."
"It saves time for the backup needs of our organization."
"AIR and duplication, overall management and troubleshooting."
"Veritas NetBackup is very user-friendly and has some good quick recovery features."
"We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
"I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
"It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us."
"The most valuable feature is the trouble-free operation, as we have not had many problems with it."
"We can easily expand the ability of the solution."
"Setup and deployment of this solution is complex and requires expert engineers."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
"It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution."
"The support is very bad."
"This solution could improve by introducing daily verifications and another repository."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"Technical support should be more knowledgeable."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better."
"Licensing costs are quite high."
"In regards to protecting the physical servers with parameters, it's a long and difficult process."
"It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."
"They currently have the Java concept and it should be less intensive and take less load."
"Setup implementation."
"I would like to have support enabled for cloud backups."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Dell Avamar is rated 7.6, while Veritas NetBackup is rated 8.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Rubrik, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Acronis Cyber Protect. See our Dell Avamar vs. Veritas NetBackup report.
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