We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"We really like the charts and visualization."
"The integration into AWS is key as well as our software is currently bound to AWS."
"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."
"Datadog is constantly adding new features."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The most valuable feature is the monitoring of processes."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"I can monitor a software made in-house to software of bigger companies."
"The solution is pretty stable."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"The Wi-Fi side needs improvement."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"Datadog is expensive."
"The pricing is a bit confusing."
"This service could be less costly."
"I would like testing for data in the future."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"Lately, chat support has a longer waiting time."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"We'd like to see more integration capabilities."
"They need more documentation for the plugins."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Open-source software is usually not user-friendly."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.