We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"The solution is useful for monitoring logs."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"The most valuable aspect is for us to have everything in one place."
"Datadog has flexibility."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"The user interface is pretty good compared to other SIEM tools."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"We integrated Azure logs with it and that makes it simpler. Rather than having to log into the portal, we can just check everything in one place. We can compare those to our Windows and host logs to see if any problems correlate between them."
"It supports most standard log sources."
"LogRhythm does a very good job of helping SOCs manage their workflows."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
"Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice."
"As a SIEM, probably the best feature is that it can be tuned effectively. There are very few SIEMs out there that can be effectively tuned to provide you with meaningful information and not be overwhelmed."
"Geo-data is also something very critical that we hope to see in the future."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"Managing dashboards as IaC is a bit hard to work out at times."
"The correlation between the logs and the metrics needs improvement as most cases, we might use another logging tool (that is cheaper in cost) which we then have to link together."
"We need a lot of modules since we collect all data logs from all operating systems."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions."
"We'd like Datadog to make the log storage cheaper."
"Sometimes the Platform Manager crashes because it's built around Windows."
"It's not easy for someone new to the solution."
"The initial setup is complex. We are using a LogRhythm partner, at least for the first three years, to help with the monitoring and the deployment of it. We are not a big enough environment where we have people that we can dedicate to it right now."
"The security playbook could be pre-defined and available to other analysts with similar security issues."
"I would like to see more integration with more products that are out there within the same security field."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country."
"There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back."
Datadog is ranked 3rd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and LogRhythm Axon. See our Datadog vs. LogRhythm SIEM report.
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