We performed a comparison between Control-M and OpenText Cloud Service Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation."Most of our tasks also deal with databases, and Control-M's purpose-built module for the databases comes in very handy when handling database components."
"Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out."
"We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"It is an enterprise tool that integrates with all the applications in our organization. It has made our life easier because we don't need to wake up at midnight and do monitoring, etc. It does everything. It also sends precautionary alerts. If a job or activity is running for more than the specified time, it alerts the application team. So, our teams do not need to sit in front of a laptop or any open application to watch the jobs. They can do their other regular activities while Control-M takes care of all the jobs. It notifies them when there is job completion, delay, and error."
"The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."
"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."
"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The tool's most valuable feature is life cycle management."
"A smartphone interface would be welcome."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"You need to pay for extra features if you need them."
"The next major release needs to focus on the lightweight web client."
"An issue we have run into in our lower environments is that Control-M can log you out frequently."
"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."
"They can give more predefined plug-ins so that we don't have to create them."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
More OpenText Cloud Service Automation Pricing and Cost Advice →
Control-M is ranked 3rd in Process Automation with 110 reviews while OpenText Cloud Service Automation is ranked 41st in Cloud Management with 6 reviews. Control-M is rated 8.8, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "A user friendly solution that makes it easy to submit and view jobs". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
