We compared Commvault Complete Data Protection and Dell Avamar based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"It's great for getting data back."
"Backup and archive with a single window, with a single backup job. You only need to type "c"."
"The diversity on offer is very, very good. Everything is supported. It's great."
"The VM backups and the recovery from cloud infrastructure are valuable."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"Commvault is very simple to use and it is automated."
"We sell Avamar with Data Domain. Data Domain and Avamar work really well together and their compression ratios are very high compared to Veeam, Commvault, and all the other backup software on the market."
"Stable and scalable backup and recovery software, with good technical support."
"It is a very complete product."
"It is one of the best solutions for backing up Oracle and other servers."
"The installation process is pretty straightforward."
"The most valuable feature is the integration with Data Domain and your VM stacks."
"Centralization is Avamar's biggest advantage. It moves data to a central location from various geographical locations."
"I like Dell EMC Avamar's compression of data."
"Commvault's price is quite high."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"Endpoint backup."
"The stability of the tool could be improved."
"The initial setup is a bit complex and could be simpler."
"The solution could improve by having better integration and more flexibility."
"In my opinion, the user interface and the user friendliness could be improved. The specific thing I have in mind are the graphics, which are not quite user-friendly."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"I would like to see better integration with third-party applications and platforms."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"The recovery is a bit slow."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Commvault Cloud is rated 8.6, while Dell Avamar is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Cohesity DataProtect. See our Commvault Cloud vs. Dell Avamar report.
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