We performed a comparison between Citrix Web App and API Protection and Fortinet FortiWeb based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is good."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"We have good customer support."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"FortiGate is a stable product."
"The most important feature of this solution is protection from attack."
"One main feature we are very happy about is file security and upload functionality."
"FortiWeb offers machine learning in the latest product. This fixed many problems. There are no false negatives."
"The customers are very happy with this solution because of two things. First, the IPS integration with a web application is very tightly done on Fortinet. Second, the ease of use is there. The management interface or the GUI interface is very easy to use, configure, and manage. These are the two main valuable features. It supports integration with other Fortinet products. It also integrates very well with the firewall and sandboxing technology. They already have enough integration with different technologies. They have got a complete tech intelligence view of the whole product."
"You have the ability to control everything from one single dashboard."
"The valuable feature of Fortinet FortiWeb vulnerability scanner"
"Built-in security templates, AV integrated, strong threat intelligence."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The product could be improved by making it easier to use and easier to implement."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The solution's pricing is a big concern and should be improved."
"The reporting is not so good. They don't have an application to connect the logs."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The configuration for its web application firewall is complicated."
"The Layer 7 DDoS attacks need improvement, it could be better."
"We have had problems with deployments where we've had to contact technical support to resolve them."
"Their documentation is fairly complete, but it's sometimes a little bit difficult to search for exactly what you're looking for to resolve an issue. There have been times when we've gone to try to search for areas that we needed to get information on, and it has not always been extremely clear exactly how a particular thing needs to be set up."
"It is not entirely user-friendly."
"Sometimes, even if you follow the documentation, it doesn't work as expected."
"The documentation for the machine learning could be better."
"No solution is 100% secure and the security could always be worked on."
"The product’s stability could be improved."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Fortinet FortiWeb is ranked 4th in Web Application Firewall (WAF) with 83 reviews. Citrix Web App and API Protection is rated 8.0, while Fortinet FortiWeb is rated 8.0. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Fortinet FortiWeb writes "Cost-effective, easy to configure, and works very well as a single solution for multiple environments". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, AWS WAF, Akamai App and API Protector and Imperva DDoS, whereas Fortinet FortiWeb is most compared with F5 Advanced WAF, Fortinet FortiADC, AWS WAF, Azure Web Application Firewall and Imperva Web Application Firewall. See our Citrix Web App and API Protection vs. Fortinet FortiWeb report.
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