We performed a comparison between Cisco Secure Endpoint and Intercept X Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Cisco Secure Endpoint could benefit from providing more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement. Intercept X Endpoint could integrate more seamlessly with third-party vendors and improve support for virtual infrastructures.
Service and Support: Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided. Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness.
Ease of Deployment: Users generally found Cisco Secure Endpoint easy to set up, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and total deployment time ranged from a week to several months. Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation.
Pricing: Cisco Secure Endpoint's pricing is seen as fair and reasonable. Some users requested additional discounts, particularly for educational purposes. Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale.
ROI: Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services. Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment.
Comparison Results: Our users favor Cisco Secure Endpoint over Intercept X Endpoint. Cisco Secure Endpoint offers more comprehensive protection, better customer service, and support, making it the preferred choice. Cisco Secure Endpoint has some advanced features for finding and resolving threats that Intercept X lacks. Users also appreciate Cisco Secure Endpoint's pricing, whereas some users say Intercept X Endpoint has room to improve on price.
"The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution's integration capabilities are excellent. It's one of the best features."
"The most valuable feature is signature-based malware detection."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The most valuable features of this solution are the IPS and the integration with ISE."
"There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."
"The solution protects us."
"It is a very scalable solution."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"The product efficiently prevents data leakages."
"It is one of the best in terms of technicality."
"The security on offer is pretty good. We are happy with it."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"FortiEDR can be improved by providing more detailed reporting."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The initial setup of Cisco Secure Endpoint is complex."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"In the next version of this solution, I would like to see the addition of local authentication."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"The product does not provide options like tunnel creation or virtual appliances."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"Integration with firewall solutions could be better."
"The product’s DDoS and AI features must be improved."
"We would like to deploy across a variety of machines simultaneously through the network."
"The technical support is the lone sore-point when dealing with this product."
"It's a bit heavy on the computers. So once you install it, the computer slows down. It is a resource-intensive solution."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 44 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Cisco Secure Endpoint is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Micro Apex One. See our Cisco Secure Endpoint vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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