We performed a comparison between Camunda and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."One valuable feature of the solution is its flexibility."
"It is an absolutely stable solution."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"Camunda is a scalable product."
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"Camunda's most valuable feature is its ability to integrate with different products."
"The product is stable."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable features for my client are timing and scheduling."
"I actually quite liked the no-coding functionality."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."
"Camunda Platform's customer support could be improved because their response is quite slow."
"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."
"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."
"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."
"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."
"The business model could be easier to understand."
"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."
"Fortra's Automate is not as reliable as I would like it to be."
"It's possible that they could use a stronger community for seeking guidance and help."
"The interface could be more user-friendly and easier to navigate."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
Camunda is ranked 2nd in Business Process Design with 71 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Camunda is rated 8.2, while Fortra's Automate is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Automation Anywhere (AA) and Red Hat Ansible Automation Platform.
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