Box vs OpenText Documentum comparison

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Read 39 Box reviews
3,595 views|1,959 comparisons
84% willing to recommend
OpenText Logo
4,134 views|3,085 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. OpenText Documentum Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like that Box makes it easy to deploy virtual machines.""The interface is very good.""The application is very light in terms of uploading and downloading files.""The solution is used for data storage and any kind of visualization.""The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Office Integration. The full integration into the Microsoft Office products is just perfect.""The ability to collaborate around data anywhere, anytime is the most powerful features of Box."

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"I appreciate Documentum's scalability, allowing for vast volumes of content storage.""The most valuable feature of OpenText Documentum is the versioning.""We like Documentum for its capacity and reliability.""The most valuable feature is that the documents are kept secure.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""OpenText Documentum has improved availability and performance in our organization.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""OpenText Documentum's composition is good. It is convenient and straight out of the box."

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Cons
"They could integrate better with other platforms.""I find their API to be quite complex and it could be more straightforward.""If there was a plugin that added some sort of toolbar in Office, that would be great.""In future releases, there could be encryption, to have better security.""Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services.""The upload speed needs improvement.""The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."

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"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.""The vertical application could be improved.""Sometimes DocBroker cannot see the DocBase.""It should provide more tools to help clients upgrade solutions based on Webtop.""The user interface can be a bit more intuitive.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution is expensive when it comes to API calls.
    Top Answer:One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting… more »
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    Views
    3,595
    Comparisons
    1,959
    Reviews
    11
    Average Words per Review
    401
    Rating
    8.0
    Views
    4,134
    Comparisons
    3,085
    Reviews
    12
    Average Words per Review
    541
    Rating
    7.8
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Non Tech Company25%
    University9%
    Construction Company9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Educational Organization49%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company10%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise53%
    Large Enterprise32%
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Box vs. OpenText Documentum
    May 2024
    Find out what your peers are saying about Box vs. OpenText Documentum and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and NetApp Cloud Volumes ONTAP, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.