We performed a comparison between BMC Client Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are patch management and software license management."
"The inventory and patch management tools are very valuable."
"The support from BMC Client Management is very good."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"We can put certain devices into smart groups based off of device name, department, etc."
"The design of the GUI, as compared to other solutions, really makes a difference."
"We can set custom deployments based on every available parameter in macOS."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"The user interface is great."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"BMC Client Management could improve in the area of integration."
"The solution does not offer the functionality of remote access to users."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution needs to add whitelisting because many customers request it."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"A dark mode would for sure be appreciated."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"The integrated patch feature is good but needs some tweaking."
"The solution only makes sense if you have a lot of macOS products in your company."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. BMC Client Management is rated 8.6, while Jamf Pro is rated 9.6. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager. See our BMC Client Management vs. Jamf Pro report.
See our list of best Mobile Device Management (MDM) vendors.
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