We performed a comparison between BigPanda and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The main thing that we like about BigPanda is the user interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"One of the most valuable features of BigPanda is its user-friendly interface."
"A user-friendly solution."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"It's easy to use."
"The stability has been great."
"The product’s auto-remediation feature helps with automation."
"It can send messages to our ticketing system."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"It has good graphs of what is going on within the operating system."
"The ease of deployment, especially on Windows platforms, is valuable."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The cost of this product is too high compared to New Relic."
"The usability needs to improve, because it is a pure code environment."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"We had to use a partner for the deployment."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"Lacks sufficient dashboard features."
"I would like to better be able to monitor Oracle processes."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The price could be improved."
"It would be a much better product if Microsoft provided management packs with the product."
"The solution’s initial setup is difficult."
"The console feature is very poor, and it would be very good for us if this were improved."
"Application monitoring must be improved."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BigPanda is rated 7.2, while SCOM is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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