We compared Cisco Secure Firewall and Azure Firewall based on our users' reviews across several parameters.
Cisco Secure Firewall is regarded highly for its strong security features, user-friendly interface, and seamless integration within Cisco's security ecosystem. Customers appreciate the value they receive for the price paid and the efficient deployment process. Azure Firewall is praised for its competitive pricing, centralized network security management, and high performance in managing traffic. Users find the setup process straightforward, although some face challenges with customization and integration with other services. Both products receive positive feedback on customer service and support.
Features: Cisco Secure Firewall stands out for its robust intrusion detection and prevention system, seamless integration with Cisco's security ecosystem, and powerful threat intelligence capabilities. On the other hand, Azure Firewall is commended for its centralized network security management, seamless integration with Azure services, and high performance in handling large traffic volumes.
Pricing and ROI: Cisco Secure Firewall's setup cost is praised for its straightforwardness, offering users value for money. In comparison, Azure Firewall's competitive pricing and reasonable setup cost are highlighted, with flexible licensing options catering to diverse organizational needs. Cisco Secure Firewall offers a higher ROI with its strong security features and user-friendly interface. Azure Firewall, although cost-effective, lags in advanced security measures and comprehensive features.
Room for Improvement: Cisco Secure Firewall offers enhanced user-friendliness, efficient traffic handling, improved visibility, better integration with security solutions, regular updates, enhanced reporting, and scalability. Azure Firewall needs improvement in setup difficulty, protocol support, rule customization, logging, and integration with Azure services.
Deployment and customer support: Users found Cisco Secure Firewall to have a quicker setup process, emphasizing efficient deployment. Azure Firewall was noted for a longer implementation phase, causing frustration among users and highlighting the delay in establishing the new tech solution. Cisco Secure Firewall boasts efficient and reliable customer service, with users praising the support team's helpfulness and responsiveness. Azure Firewall customers appreciate the team's efficiency and effectiveness in addressing issues.
The summary above is based on 123 interviews we conducted recently with Cisco Secure Firewall and Azure Firewall users. To access the review's full transcripts, download our report.
"Fortinet FortiGate's ease of management is the most valuable feature."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"It's very easy to configure."
"This solution has solid UTM features combined with a nice GUI."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"It is a one box solution, which covers most of the edge device’s requirements."
"The scalability of Fortinet FortiGate is good."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"In terms of the reporting, it's beautiful. It integrates with Azure monitoring and with Azure policies. That piece is a big help. You can set governing policies and you can use the application firewall, as well as the Azure Firewall, to enforce those policies."
"It's helped us improve our security posture."
"I like its order management feature. It doesn't have the kind of threat intelligence that Palo Alto has, but the order management makes it much simpler to know the difference."
"The solution has many useful features. For example, the solution allows users to create virtual IP addresses."
"The initial setup is straightforward; Azure Firewall does not have a complex implementation process. It is very simple; you just need to enable the service within Azure. It does not require any maintenance because it is managed by Microsoft, that is, it is a fully managed service."
"Microsoft's technical support is very good. They're quite knowledgable and responsive."
"I can easily configure it."
"Among the most valuable features are the DDoS protection that protects your virtual machines, the threat intelligence, and traffic filtering."
"The configuration capabilities and the integration with other tools are the most valuable features. I really like this product. Cisco is one of my favorite brands, and I always think Cisco solutions are very reliable, easy to configure, and very secure."
"The most valuable feature is IPS. It's a feature that's very interesting for tackling the most current attacks."
"It is a very stable product. I've not had any issues with it. It is a super product, and I won't need to change it anytime soon."
"The user interface is very easy to manage and find rules. You can do object searches, which are very easy. Also, the logging is very simple to use. So, it is a lot easier to troubleshoot and find items inside the firewall."
"It is easy to create interfaces and routing, which all can be done at the GUI level."
"The most valuable feature of the Firepower solution is FireSIGHT, which can be easily managed and is user-friendly."
"All the rules are secure and we haven't had a significant malware attack in the five years that we've been using ASA Firewall. It has been a tremendous improvement for our network. However, I can't quantify the benefits in monetary terms."
"The high-availability features, the VPN and the IPSec, are our top three features."
"The solution could be more evenly structured."
"Fortinet FortiGate could improve by having more storage in the hardware for log data."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are."
"The process of configuring firewall rules appears excessively complex."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial."
"The license renewal process, annual renewal price, and the web application firewall features should be improved."
"It needs a lot of improvement, especially on intruder detection. They are working hard on that."
"The interface could be improved, it's not very user friendly."
"There is room for further integration of AI into the system."
"The tool needs to improve the onboarding and transition process for on-prem users."
"The threat intelligence part could be better. I don't see why our customers have to get an additional solution with Azure Firewall. It would be great if they made it on par with Palo Alto."
"The solution should incorporate features similar to competitors like split tunneling."
"Azure Firewall has limited visibility for IDPS, no TLS inspection, no app ID, no user ID, no content ID, no device ID. There is no antivirus or anti-spyware. Azure Firewall doesn't scan traffic for malware unless it triggers an IDPS signature. There is no sandbox or machine learning functionality, meaning we are not protected from Zero-day threats. There is no DNS security and limited web categories."
"Azure Firewall should have a free trial version for new users so that they can evaluate it before deploying it."
"One of my colleagues is using the firewall as an IPS, but he is worried about Firepower's performance... With the 10 Gb devices, when it gets to 5 Gbps, the CPU usage goes up a lot and he cannot manage the IPS."
"The product crashes. We have a cluster of firewalls and we regularly get failovers."
"The SSL VPN is, and always has been, painful to configure and the Java plugin does not guarantee a uniform deployment."
"The ASAs are being replaced with the new Firepowers and they have a different type of structure in the configuration to be able to migrate from one to the other."
"If I need to download AnyConnect in a rush, it will prompt me for my Cisco login account. Nobody wants to download a client to a firewall that they don't own."
"The main problem we have is that things work okay until we upgrade the firmware, at which point, everything changes, and the net stops working."
"One of the few things that are brought up is that for the overall management, it would be great to have a cloud instance of that. And not only just a cloud instance, but one of the areas that we've looked at is using an HA type of cloud. To have the ability to have a device file within a cloud. If we had an issue with one, the other one would pick up automatically."
"Cisco ASA is starting to get old and Firepower is taking over. All the good things happening are with Firepower."
Azure Firewall is ranked 21st in Firewalls with 33 reviews while Cisco Secure Firewall is ranked 4th in Firewalls with 404 reviews. Azure Firewall is rated 7.2, while Cisco Secure Firewall is rated 8.2. The top reviewer of Azure Firewall writes "Easy to use and configure but could be more robust". On the other hand, the top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". Azure Firewall is most compared with Fortinet FortiGate-VM, Palo Alto Networks NG Firewalls, Microsoft Defender for Cloud, Palo Alto Networks VM-Series and Netgate pfSense, whereas Cisco Secure Firewall is most compared with Palo Alto Networks WildFire, Netgate pfSense, Meraki MX, Sophos XG and WatchGuard Firebox. See our Azure Firewall vs. Cisco Secure Firewall report.
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