We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The storage backup is very efficient."
"The backup features are very useful."
"With Azure Backup, you can readily make your environment if your setup somehow fails on the cloud or on-premises."
"Azure Backup is easy to configure and restore."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"The product is cost-effective compared to other vendors."
"It is a stable solution...The product is worth the money you pay for it."
"The fact that Azure Backup is integrated is one of its biggest advantages."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Technical support for this solution is very good."
"Data domain is a good feature."
"The software’s best feature is data backup for any system."
"Dell's technical support are quite helpful with straightforward issues."
"The response time of the tech support is swift. The support is fantastic."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."
"The integration with the record database and integration with other applications will be good, especially with the database piece."
"We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails."
"The only thing I would say that could be improved is the reporting."
"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"The product must improve on a database level."
"In the next release, I would like to see the ability to back up to different cloud providers."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"he API side of the solution has certain shortcomings."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The licensing rules are difficult to navigate and understand."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"We would like support for tape space reclaim, using either the same or another pool."
"NetWorker's major problem is its legacy software."
"The web console could be a lot better."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and IBM Spectrum Protect. See our Azure Backup vs. Dell NetWorker report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.