We compared Veeam Backup for Microsoft 365 and AvePoint Cloud Backup based on our user's reviews in several parameters.
Veeam Backup for Microsoft 365 lacks feedback on valuable features, customer service, pricing, and ROI. AvePoint Cloud Backup, on the other hand, receives praise for customer support and positive outcomes, yet is lacking details on key features and pricing.
Features: The valuable features of Veeam Backup for Microsoft 365 were not mentioned in the reviews, while the most valuable features of AvePoint Cloud Backup were also not mentioned in the review answers.
Pricing and ROI: The setup cost for Veeam Backup for Microsoft 365 is not mentioned, whereas AvePoint Cloud Backup also has no information regarding its setup cost. Both products lack information on this parameter., Veeam Backup for Microsoft 365's ROI is unspecified, whereas AvePoint Cloud Backup service delivers positive outcomes with a significant return on investment.
Room for Improvement: Both Veeam Backup for Microsoft 365 and AvePoint Cloud Backup have no reviews available mentioning specific areas that need improvement, indicating a lack of data on their respective weaknesses.
Deployment and customer support: Based on the summaries provided, it is not possible to compare the user reviews regarding the duration required to establish a new tech solution between Veeam Backup for Microsoft 365 and AvePoint Cloud Backup., Veeam Backup for Microsoft 365 lacks sufficient data to evaluate its customer service and support. In contrast, AvePoint Cloud Backup is highly regarded and praised for its customer service and support.
The summary above is based on 35 interviews we conducted recently with Veeam Backup for Microsoft 365 and AvePoint Cloud Backup users. To access the review's full transcripts, download our report.
"The initial setup is super easy."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The product's initial setup phase was super easy."
"It is the only product in the market that offers platform backup."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The most valuable features are the email backup and the SharePoint backup."
"The most valuable aspect of Veeam is its stability."
"The setup is very simple. It takes 15 minutes."
"The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
"The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
"The pricing is reasonable."
"This is an easy-to-install easy-to-use solution for backing up Office 365 email."
"The most valuable features of the solution are the scalability and the free license of up to ten VMs."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"The restoration could be faster."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"It is challenging for small or medium-sized businesses to purchase it."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"The solution needs to introduce more features."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"Pricing is an area for improvement, and I would rate it at five out of ten."
"They should improve the backup and restoration time."
"They don't have native integration with deduplication of storage."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 8 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. AvePoint Cloud Backup is rated 8.8, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". AvePoint Cloud Backup is most compared with Commvault Cloud, Rubrik, Acronis Cyber Protect, Veeam Backup & Replication and Druva inSync, whereas Veeam Backup for Microsoft 365 is most compared with Acronis Cyber Protect, Cirrus Backup, Commvault Cloud, Veeam Backup & Replication and N-able Cove Data Protection. See our AvePoint Cloud Backup vs. Veeam Backup for Microsoft 365 report.
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