We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's extremely intuitive."
"It is easy to use."
"As for valuable features, the team management features help us to share information very easily."
"It integrates well with other Atlassian products"
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"It's easy to search for information."
"The solution offers a lot of freedom when drafting directly online."
"The most valuable features are video conferencing and sharing content during meetings."
"The solution is scalable."
"I am impressed with the product's calls and screen share features which are very useful."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams."
"The product makes communication seamless."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"There are some issues with performance when creating tables."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."
"The UI could be a little bit better."
"The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM."
"Slack feels clustered and hence it should improve its design and UI."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"Slack's interface is not simple for me. It's not a user-friendly interface"
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and OpenText Documentum, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Zulip. See our Atlassian Confluence vs. Slack report.
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