We performed a comparison between ArcSight Enterprise Security Manager (ESM) and AWS Security Hub based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is quite mature. It's been around for a long time."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The solution is pretty stable."
"The correlation feature is good."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"The real-time analysis adds value."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"The platform has valuable features for security."
"The best feature of AWS Security Hub is that you can get compliance or your cloud's current security posture."
"Cloudposse is a valuable feature as it guarantees my security."
"Finding out if your infrastructure is secure is a valuable feature."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"I find all of the features to be highly valuable."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The stability isn't quite perfect. We occasionally run into problems."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The initial setup could be more straightforward."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"ArcSight ESM needs to improve performance, user interface, and automation."
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"The telemetry doesn't always go into the control center. When you have multiple instances running in AWS, you need a control tower to take feeds from Security Hub and analyze your results. Sometimes exemptions aren't passed between the control tower and Security Hub. The configuration gets mixed up or you don't get the desired results."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"The support must be quicker."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"It's not user-friendly. Too much going on, too many unnecessary findings, not very visual. You can't do much compared to other similar tools that are cheaper and better."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while AWS Security Hub is ranked 8th in Security Information and Event Management (SIEM) with 17 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while AWS Security Hub is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Microsoft Sentinel, whereas AWS Security Hub is most compared with Microsoft Sentinel, Prisma Cloud by Palo Alto Networks, Wiz and Microsoft Defender for Cloud. See our AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) report.
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