We performed a comparison between AppDynamics and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides everything into one view, so we can track information from one place to another."
"The features that I like best are the dashboard and Business Journey."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"Autodiscovery of application topology, based on real user traffic."
"Error analysis in the troubleshooting sections go straight to the point."
"We set up alerts recently so we can fix any issues more quickly in production."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"Their support should be improved. Clusters and monitoring can also be improved."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"Rolling out version upgrades is a difficult job at times."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
Earn 20 points
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. AppDynamics is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight. See our AppDynamics vs. OpenText Diagnostics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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