We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"The product is reliable and quite stable."
"The most valuable features of Amazon AWS are the EC2 instance for web applications with CDN Networks."
"Amazon AWS is easy to use and in the past two years, I've never had any issues with scalability or stability."
"Great scalability."
"The solution offers easy provisioning and scaling on the fly."
"There is no downtime. The solution is reliable."
"The solution can scale well."
"Works very quickly and is well managed."
"The Realtime Database feature is the most important for us since we are able to see changes in the database the moment they are happening."
"It's stable."
"This solution supports our real time database. We also use it for AB testing and for its Google Cloud functions. We make use of Crashlytics and reporting on details."
"Stability-wise, I rate the solution a ten out of ten."
"I love Firebase's notifications, crash analytics, and bug tracking. It gives you detailed reporting about app usage and users."
"The scalability is good."
"The most valuable feature I like is about the realtime. Updates are also very fast."
"Its initial setup process is easy."
"The price could be better."
"I'd like to see integration with MySQL."
"AWS has room for improvement on the Kubernetes side. I would like to go a little deeper into the Kubernetes target, Elastic, inner system, and all that. The EKS, target, and all these areas need to be improved, but that is not my key area because I am mostly working on the application side."
"The interface is relatively complex."
"The technical support can take longer than expected sometimes. They could improve on this."
"There's a huge cost for support."
"Instead of using some third-party solutions, Amazon should include them as part of its offering."
"The price could be better."
"The cold start-up of the cloud function needs to speed up. For me personally, I'm not experienced in anything there, however, I've just read online it's a problem."
"The solution needs to offer capabilities to work offline. Like Firestore, we should be able to do insertion, updating, and deletion offline."
"I would like to see faster data migration and some support for other languages in the next release."
"There's always room for improvement in every product, and the major improvement that's needed in Google Firebase is its simplification, particularly for unsavvy users or non-technical users. If you're not tech-savvy, it would be very difficult for you to use the functions of the solution and understand its security rules. If you want even non-technical people to find it easy to use Google Firebase, it should be simplified because the difference between screen-derived management and code-derived management isn't complex, so simplification wouldn't be an issue."
"The solution's pricing could be better."
"One of the challenges I was facing when I was using it was the library called Google Dialogflow which allows you to connect your chatbot with an intent. So there is so much adding when you are trying to connect it with your service because you have to do a lot of repetition writing a new intent, putting it step by set so it is good to escape. I believe it should be flexible and dedicate the intents based on the relating and to write a lesser code when doing that."
"Google Cloud Functions (which is still a BETA version) needs to have more control over the uploaded functions. That is, it needs more options for controlling the functions itself."
"The solution could improve by providing an improved SDK tool and automatic indexing for databases."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.