We performed a comparison between A10 Networks Thunder ADC and Citrix NetScaler based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A10 explained why the latency dropped significantly on a site that we have."
"Compared to F5, which I used about six years ago, the A10 is much easier when routing. You don't have to use the wildcard bits to route it between the different segments. It's much less troublesome to configure."
"The Deterministic CGNAT feature is valuable for us."
"For the past two and a half years, we have not had a need to open a tech support ticket. It is really stable. In the past, our experience with tech support was that they were extremely helpful."
"Feature-wise, A10 Networks Thunder ADC is better for troubleshooting...Stability-wise, I rate the solution a nine out of ten."
"We do have the option of creating virtual chassis, so that gives it a bit more security. If we find an application which is not going to play well in the main pool, we can easily create a virtual chassis and have that application in that virtual chassis. With the virtual chassis we can also create system partitions and have a test system for test applications, and have the others elsewhere."
"A10 Networks Thunder ADC is an easy-to-use and flexible solution."
"A lot of our SSL management is done on the front-end side, so there is one pane of glass for a lot of our security certificates. It gives us visibility. It also falls under when certificates are going to expire. Even for servers that are coming down, we can see how that affects the traffic flow by using the services map."
"Enables a Web service that offers persistent client-server connections, IP restriction, URL rewrite (such as remove "/assets/" path from client-side URL path), and cache for CSS or JS files... You can easily use the GUI to set up all these requirements on the same network device within 20-30 minutes. (If you do the same steps on CLI, it might take less time.)"
"The most valuable feature is the SSL VPN."
"My clients use it for load balancing."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
"The most valuable features of Citrix ADC are load balancing and application firewall."
"It is a very stable solution."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"The user interface is what people complain about most of the time, particularly if they don't use it very often. Then they complain that it's a bit clunky."
"The solution should add automation features in the next release."
"The solution does logging, but the logging capacity is really small. Because we have a bunch of traffic here, we usually get a logging-side warning that "This many logs were lost because of the heavy traffic." If the logging was better, that would be very good."
"They need to make the user interface (GUI) a bit more usable and intuitive. Some features can be a little difficult to find at times. Sometimes, the workflow in the GUI doesn't match the workflow of an actual workflow. E.g., if I want to create a load balancer application, sometimes you've got to do things a bit out of order in the GUI in order to make it work right."
"When it comes to support, there is always room for improvement. First call resolution is not always there for urgent issues. The first call resolution is something that could be improved upon."
"In my opinion, they need to improve their cloud support. There is support for cloud, but not all functions are there, such as high-availability."
"Currently, the solution's WAF features are fewer. They should consider increasing their WAF features."
"The interface and integrated custom applications can be a bit difficult."
"There is room for improvement regarding the pricing policy for Citrix offices."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
"I feel that Citrix NetScaler's customer support needs to improve."
"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."
"I think the documentation should be improved."
"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
A10 Networks Thunder ADC is ranked 12th in Application Delivery Controllers (ADC) with 21 reviews while Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews. A10 Networks Thunder ADC is rated 8.4, while Citrix NetScaler is rated 8.4. The top reviewer of A10 Networks Thunder ADC writes "With iRule or aFleX scripting, you can influence the complete packet instead of just a few bytes or bits". On the other hand, the top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". A10 Networks Thunder ADC is most compared with F5 BIG-IP Local Traffic Manager (LTM), Fortinet FortiADC, Radware Alteon, Kemp LoadMaster and NGINX Plus, whereas Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Avi Networks Software Load Balancer. See our A10 Networks Thunder ADC vs. Citrix NetScaler report.
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