HCLTech vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
HCLTech
Based on 229 reviews.
ServiceNow
Based on 421 reviews.
Latest Research
Overview
HCL AXON is a British-based business transformation consultancy which sells its services to customers using SAP and Oracle as their Enterprise Resource Planning system modeling tools. Previously listed on the London Stock Exchange and a FTSE 250 Index constituent, the company has been a subsidiary of Indian outsourcing firm HCL Technologies since December 2008, after the reverse merger of Axon Group plc and HCL SAP practice.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
HCL Domino
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
DRYiCE
Syneos Health
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform
experian, beachbody, health partners
ServiceNow Strategic Portfolio Management
Proximus, UNT SYSTEM, SAP SuccessFactors
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
ServiceNow DevOps
Syntax, Bridgewater Bank, Capita
Popular Solutions
Top Industries
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
9%
Government
8%
Educational Organization
16%
Financial Services Firm
12%
Computer Software Company
11%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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